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Organizational Assessment

Align People, Process, and Purpose

When things feel out of sync—staff are overwhelmed, processes are inconsistent, and priorities are unclear—it’s time to pause and take a strategic look at the whole picture.

Dennison & Associates helps associations and nonprofits uncover what’s working, what’s not, and what’s getting in the way. Through our Organizational Assessment process, we evaluate how your teams, workflows, and technology are aligned (or misaligned) with your mission. Then we deliver a clear path forward—rooted in strategy and shaped by your culture.

How We Help

Our Organizational Assessments are tailored to your size, structure, and goals. Services typically include:

  • Staff and Leadership Interviews
    We meet with team members across departments to understand roles, responsibilities, pain points, and cultural dynamics.

  • Process and Workflow Mapping
    We document how work gets done—highlighting redundancies, inefficiencies, and areas of confusion or miscommunication.

  •  We analyze how your teams are organized and resourced in relation to your mission and operational goals.

  • Technology Alignment Check
    We assess whether your tools support or hinder your workflows—and where improvements might reduce staff burden or risk.

  • Strategic Gap Identification
    We uncover disconnects between what you’re trying to achieve and how your teams are currently structured to deliver it.

  • Recommendations & Roadmap
    You receive a prioritized action plan with clear next steps for improving alignment, capacity, and effectiveness.

Why Choose Us

  • We Understand Association Life
    Our team has worked inside associations and nonprofits—so we know the pressure of limited time, tight budgets, and evolving member needs.
  • A Whole-Organization Lens
    We don’t look at problems in isolation. We connect the dots across people, processes, and platforms to find root causes—not just symptoms.
  • Approachable + Respectful
    Our process is collaborative and inclusive. We surface tough issues thoughtfully and create space for staff voices to be heard.
  • Actionable Insights
    You won’t get a binder of theory. You’ll get realistic recommendations that meet your capacity, culture, and timeline.

What Success Looks Like

A successful organizational assessment helps your team reset, refocus, and realign. After working with us, you can expect:

  • Clarity around roles, responsibilities, and organizational structure

  • Better alignment between strategy and day-to-day operations

  • Increased staff engagement and morale through participation and transparency

  • Realistic, prioritized next steps to increase capacity and reduce friction

  • A shared understanding of where you are—and where you want to go

We help you clear the fog so your team can move forward with confidence and purpose.

Support Options

We offer a range of assessment formats depending on your needs:

  • Full Organizational Assessment
    A comprehensive look at your staff, structure, workflows, and systems, paired with a roadmap for operational improvement.

  • Departmental or Functional Review
    Need to assess a specific team, function, or process? We provide focused support to address localized challenges.

  • Pre-Planning or Pre-Implementation Assessment
    Thinking about launching a new strategic plan or system? We help assess organizational readiness so you start from a strong foundation.